Privacy policy.
Last updated: [DATE]
Thank you for shopping with Mean Gaming Ltd. This Shipping Policy outlines how we process and deliver orders placed through our website, [www.meangaming.co.uk] (the “Website”).
This does not include third party sites such as purchase on Amazon.
1. Shipping Destinations
We currently ship to:
United Kingdom (including England, Scotland, Wales, and Northern Ireland)
International Shipping: We offer international shipping to selected countries. Please check at checkout for availability.
If your location is not listed, please contact us at hello@meangaming.com before placing an order.
2. Processing Time
Orders are typically processed within 1-3 business days (Monday–Friday, excluding holidays).
You will receive an email confirmation with tracking details once your order has been dispatched.
During peak seasons or special promotions, processing times may be slightly longer.
3. Shipping Methods & Estimated Delivery Times
We offer the following shipping options:
UK Orders:
Standard Shipping (3-5 business days)
Express Shipping (1-2 business days)
International Orders:
Standard International Shipping (7-14 business days, depending on location)
Express International Shipping (3-7 business days, depending on location)
Delivery times are estimates and may vary due to factors beyond our control, such as customs delays or carrier disruptions.
4. Shipping Costs
Shipping costs are calculated at checkout based on your location and selected shipping method.
Free standard UK shipping may be available on some orders.
International customers are responsible for any customs duties, taxes, or import fees imposed by their country.
5. Tracking Your Order
Once your order has been dispatched, you will receive an email with tracking details.
If you do not receive your tracking information within 3 business days, please check your spam folder or contact us.
6. Lost, Delayed, or Damaged Orders
If your order is delayed beyond the estimated delivery time, please contact us, and we will investigate.
If an order is lost in transit, we will work with the courier to resolve the issue and may offer a replacement or refund.
If your order arrives damaged, please email us within 48 hours of delivery with photos of the damaged item(s) and packaging.
7. Changes & Cancellations
Orders cannot be modified once placed, but you may request a cancellation within 12 hours of purchase.
If your order has already been shipped, you must wait until delivery and request a return in accordance with our Returns Policy.
8. Contact Us
If you have any questions regarding shipping, please contact us:
Mean Gaming Ltd.
Unit 82a James Carter Road, Mildenhall, Bury St. Edmunds, England, IP28 7DE
Email: hello@meangaming.com